Privacy Policy
At World Retreats we value your privacy and don’t want to bombard you unwanted spam and junk mail that you’re simply not interested in.
When you complete any of our forms on this websites, you consent to the collection and use of your information by World Retreats, under the terms of this privacy policy. We, in turn, treat any information given to us with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately.
Our privacy policy operates in accordance with the Data Protection Act 1998 and any future changes to our privacy policy will appear on this page. If you have any queries, questions or comments about the policy, please get in touch with us by emailing us at info@worldretreats.co.uk or writing to us at the address below.
Please note: The World Retreats website contains links to other websites. We are in no way responsible for the privacy policies or practices of these third party websites.
What information do we collect and how do we use it?
When you visit, register or use the services on the World Retreats website, we may collect certain information about you including, your name, address, contact telephone number and email address. We may also collect information about your use of our site as well as information about you from any emails sent via the World Retreats site. Finally, we may collect information about your retreat or the type of retreat holiday you want to go on so that we can email you with details about any other retreats, products or services which we advertise that may be of interest to you.
We do not store or record any financial details relating to transactions or purchases made on our site. Please note that all financial transactions on this site are handled by Paypal, our payment service provider. You will be required to submit personal information to them in order to process a payment and purchase advertising on our site. Please refer to the Paypal privacy policy which can be found at www.paypal.com for more information on how they handle this data.
All information collected is purely for the purposes of marketing, developing and improving our service and the security of our users. Your information will enable us to provide you with access to all relevant parts of the World Retreats site and to supply you with the best possible service. To help us develop, manage and market our site it may be necessary for us to use the information to identify patterns, which we can then use to improve our service to you.
If you change your mind about being contacted in the future, please email us at info@worldretreats.co.uk and tell us and we will make the necessary changes to our database.
How do we protect customer information?
Here at World Retreats, like many other websites, we use a secure server (SSL) which encrypts all information you input before it is sent to us. In addition, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information (more about disclosure of information below).
Use of cookie
‘Cookies’ are small pieces of information that are stored in the hard drive of your computer by your browser. At World Retreats we use "cookies" to enable us to personalise your visits to this website, simplify the log-in procedure and to track the usage of this website. Our servers automatically record files containing information about the volume and characteristics of our website traffic (for example: IP address, numbers of pages viewed, length of time spent on site). We will use these files to build pictures of how our site is used to help us to monitor and improve the service. However it is not possible for us to identify you from these files.
Your browser will have the option to prevent websites using cookies (your browser's help screen or manual will tell you how to do this), but please note that this may reduce the functionality of the World Retreats site and other sites.
Disclosing information to THIRD parties?
We do not disclose, sell, trade or distribute your information to any third party without your permission unless we are required to do so by law. However, we do reserve the right to disclose your information to any new owner should we enter into a sale/merger with another business entity.
Members’ Newsletter and Competitions
Registered World Retreat members will receive our seasonal newsletter. This includes retreat offers and competitions. Competition entry is voluntary, and you are under no obligation to take up an invitation to enter. If you choose to enter a competition, we will treat the information you provide with the same high standard of care as all other customer information, and use the information provided strictly within the entry terms of the competition and this Privacy Statement. Although your details are never passed on to third parties we may invite other companies to advertise in our newsletter. To unsubscribe from any future newsletters, click here.
Personal Data
At World Retreats it is vital to us that we provide you with the best possible service. Therefore it is important that we keep the data we hold on you up-to-date. If you would like us to make any necessary changes to your personal information please send us an email to info@worldretreats.co.uk. If you wish to take up your right to see the personal data we hold on you please put your request in writing to the address below. In the interests of safety we may ask you to undergo our simple security checks to confirm your identity and you may be charged a small administration fee to cover the data search, preparation and delivery.
World Retreats LimitedRegistered office: 42 Sunningdale Avenue, Walkerdene, Newcastle upon Tyne. NE6 4DP.